Shipping and return policies for Quite Scientific
- Shipping Info
We ship all orders via USPS. VINYL orders within the US will ship via USPS Priority Mail. CD orders within the US will ship via USPS First Class Package Mail. All orders outside the US will ship via USPS First Class International Package Mail.
Most US orders should take no longer than five (5) business days from ship-out to delivery. International orders vary from one business week up to three business weeks (15 business days) due to distance and customs policies unique to each international destination.
Your order will typically ship out within 48 hours, but please read on as there are of course exceptions to this rule. Orders only ship-out Monday through Friday, except for all major holidays. Orders placed over the weekend, starting on Friday afternoon, will not ship till the following Monday. Pre-orders will ship-out as noted on the product page. Please Note - any other products ordered in conjunction with a pre-order item will NOT ship-out until the pre-order ship-out date!
If you feel your order has been lost, dropped, or canceled - as it has not arrived in a timely fashion - please contact us via email at firstname.lastname@example.org.
- Return Policy
If for some reason your order arrives defective, 'cause we know there would be no other reason to return such lovely music, please return the defective item within 10 business days to the following address and make sure to include a note stating the reason for the return and an address which we can ship a brand new shiny right-off-the-line replacement to.
DAMAGED VINYL JACKETS: We ship all our records in edge protect mailers, with additional eco-friendly void fill to do our best to make sure your record arrives to you in the best aesthetic state possible. That said, rough transit by the postal system can cause the vinyl to shift within the jacket itself, ultimately leading to spine splits and dinged corners. This being the case, please note that WE WILL NOT REPLACE DAMAGED RECORD JACKETS. If the aesthetics of your record jacket are that important to you, we strongly urge you to buy local! Apologies if this seems harsh but we simply can't guarantee your vinyl will arrive in flawless condition via mail-order and buying locally is the only way to guarantee the aesthetics of your record jacket.
Quite Scientific Records
323 Spring St
Saline, MI 48176