FAQ
    
SO WHEN WILL MY ORDER SHIP?
WHERE IS MY ORDER SHIPPING FROM?
I DON'T SEE MY COUNTRY IN YOUR SHIPPING CHOICES, WHAT GIVES?
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
IT'S BEEN FOREVER, WHERE THE HECK IS MY ORDER?
I NEED TO RETURN MY ORDER, HOW DO I DO THAT?
THERE IS NO "ADD TO CART" BUTTON FOR THE ITEM I WANT, WTF?
I HATE ITUNES, WHERE ELSE CAN I PURCHASE THE DIGITAL FILES?
HOW ARE YOU TODAY?

SO WHEN WILL MY ORDER SHIP?

Your order will typically ship within 48 hours, but please read on as there are of course exceptions to this rule. Orders only ship Monday through Friday, except for all major holidays. Most orders will be shipped the next day. Orders placed over the the weekend, starting on Friday, will not ship till the following Monday. Pre-orders will ship as noted on the product page. Please Note - any other products ordered in conjunction with a pre-order item will NOT ship until the pre-order ship date!

WHERE IS MY ORDER SHIPPING FROM?
We're glad you asked. Your order will ship from Ann Arbor, Michigan, USA. Home to the University of Michigan and us - Quite Scientific Records!

I DON'T SEE MY COUNTRY IN YOUR SHIPPING CHOICES, WHAT GIVES?
As stated in our shipping policy, we only ship to certain countries. If you live outside our shipping area you may try buying the item directly from our distributor Carrot Top Distribution, LTD., or a larger online retailer such as Amazon.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Ah yes. If you live within the US your order should take, on average, no more then one week from shipping date to arrival date. Customers outside of the US should allow upto two weeks from shipping date for arrival of their order. We ask that our Italian customers allow upto three weeks as Italian customs, for some odd reason, seems to take the longest of any country we ship to. Please, if your order has not arrived in the above time frames contact us and let us know as soon as possible. Thanks!

IT'S BEEN FOREVER, WHERE THE HECK IS MY ORDER?
First, please read the above "HOW LONG WILL MY ORDER TAKE TO ARRIVE?". If your order has taken longer then stated above, then please contact us via email at webstore@quitescientific.com. We'll get you your stuff one way or another, no worries.

I NEED TO RETURN MY ORDER, HOW DO I DO THAT?
If for some reason your order arrives defective, 'cause we know there would be no other reason to return such lovely music, please return the defective item within 10 business days to the following address and make sure to include a note stating the reason for the return and an address which we can ship a brand new shiny right-off-the-line replacement to.

Quite Scientific Records
2772 Page Ave.
Ann Arbor, MI 48104-6914

THERE IS NO "ADD TO CART" BUTTON FOR THE ITEM I WANT, WTF?
Chill, this just means the item you want is either a digital only release, or the item has sold out. This should be posted on the item page right next to the top right corner of the item picture.

I HATE ITUNES, WHERE ELSE CAN I PURCHASE THE DIGITAL FILES?
We're glad you asked. If iTunes doesn't float your boat, our releases are available from most any major digital retailer. To list a few others: eMusic, Rhapsody, Amazon, Napster, Ruckus Network, InSound, DownloadPunk, PureTracks, GroupieTunes, Misrolas, mTracks, and many, many more!

HOW ARE YOU TODAY?
Excellent! Thanks for asking.
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